PETERSBURG MEDICAL CENTER
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 Instructions for setting up a PMC Patient Portal Account:

Thank you for choosing Petersburg Medical Center for your healthcare needs! You can visit the PMC online patient portal in order to get your test results and care documents. You can also download and print the test results on the portal for your records as soon as they are available.
 
The following pages have step-by-step instructions on how to access the online patient portal.  

Frequently Asked Questions
 
What is the Patient Portal?
The PMC Patient Portal is an online health management tool supported by our Electronic Health Record that includes a summary view of your clinical information and test results.
 
Do I need special equipment?
No. All you need is access to a computer and an internet connection. If you have difficulty registering via your smart phone, please call 907-772-5730 Monday - Friday between 8:00 am - 5:00 pm and the receptionist will schedule IT assistance for you.

 
Who should I contact if I have trouble logging on?
Contact PMC at 907-772-5730 Monday - Friday between 8:00 am - 5:00 pm and the receptionist will schedule IT assistance for you.
 
What if I have questions about my medical record information?
You can call 907-772-5717 and ask for the Health Information Management (HIM) department.
 
How do I access the Patient Portal once I have already registered?
After you have registered, you can log in at: https://www.thrivepatientportal


Process to Register for the PMC Patient Portal 

Complete the PMC Patient Portal Consent form.  Click here to access the consent form.  
​
Important: If you already set up your patient portal account, you do not need to register again! Just go to www.thrivepatientportal.com from any computer with internet access and log in. You should see this screen.

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Step 1: If you have not registered for the portal yet AND you already received an email link, simply click on the link in your email and follow the prompts.
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​Step 2: Enter your date of birth and email address. Next, create a user ID (not an email address) and password following the criteria listed on the User Information page, select the checkbox verifying the information is correct and then select REGISTER.
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​Step 3: Choose an Avatar
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Step 4: Select three security questions and provide answers. These are needed in case your password is forgotten.

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​Step 5: Submit and Success

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The following screen is what you will see when you access your patient portal. Select "Medical Record" to see a list of your visits at Petersburg Medical Center.
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​Select the visit to see health information related to that specific visit. To find your test results, select the date you had your test.

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​When done viewing information on the portal, Sign Out.
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We are here to help. Patient Portal assistance can be scheduled by calling
​907-772-5730 Monday - Friday between 8:00am - 5:00pm.
  • Home
  • COVID-19
    • Patient Portal Instructions
    • COVID Consent Form
    • COVID-19 Vaccine
    • COVID-19 Updates >
      • Press Release
    • ASYMPTOMATIC TESTING FOR COVID-19: TRAVELERS AND CRITICAL INFRASTRUCTURE
    • FAQ
    • Mental Health
    • Wellness
  • About PMC
    • PMC Values
    • Community Cafe
    • 100 Years of Caring
    • Board of Directors >
      • Board Agendas and Minutes
    • Leadership Team
    • Long Term Planning >
      • Master Planning
    • PMC Foundation >
      • Donate
    • PMC Guild
    • PMC Newsletter
  • Patients & Visitors
    • Advance Directives
    • Authorization to Disclose or Obtain Health Information
    • Health Bulletins, Forms & Links
    • Insurance, Billing & Financial Support >
      • Billing and Insurance
      • Charitable Care & Financial Assistance
    • Notice of Privacy Practices
    • OB Resources
    • Patient Portal >
      • Patient Portal Instructions
      • Patient Portal Consent
    • Price Transparency
    • Petersburg Cancer Support Group
  • Telehealth
  • Services
    • Administration >
      • Public Relations Coordinator
    • Joy Janssen Clinic >
      • Behavioral Health
    • Hospital Services >
      • Long Term Care >
        • Long Term Care Events
      • Dietary
      • Emergency
      • Imaging
      • Laboratory
      • Medical/Surgical
      • Rehabilitation Department >
        • Staff
    • Home Health
    • Medical Staff
    • Independent Specialists' Clinic
    • Main Menu-Employee Site
  • Careers
  • Donate
  • Employee E-mail
  • Staff